Privacy Policy

Your privacy is important to us. This Privacy Policy explains how quxmero.eu ("we", "us", "our") collects, uses, and protects personal data when you interact with our website and the Flow Energy yoga and mindfulness program. We are committed to full compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable national data protection legislation.

By using our website or enquiring about our services, you acknowledge that you have read this policy.

1. Who We Are

quxmero.eu operates as the data controller for personal data collected through this website. We offer the Flow Energy yoga and mindfulness program as a digital service globally. For data protection enquiries, please use the contact details provided in Section 11.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: Name and email address provided via our enquiry form.
• Communication content: Any message or question you submit through our contact form.
• Programme preference data: The plan or service you expressed interest in.
• Technical data: IP address, browser type, device type, pages visited, and time spent on site — collected via cookies and analytics tools.
• Consent records: A record of when and how you provided consent to our policies.

We do not knowingly collect data from individuals under the age of 16. If you believe a minor has submitted data, please contact us immediately.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• Responding to your enquiries and providing information about the Flow Energy program.
• Processing your enrolment and managing your account.
• Communicating updates, session reminders, and program-related information.
• Improving our website and services through anonymised usage analytics.
• Complying with legal obligations.
• Sending marketing communications where you have explicitly consented to receive them.

4. Legal Basis for Processing

We process your data based on the following legal grounds under GDPR Article 6:

• Article 6(1)(a) – Consent: Where you have given clear consent, such as subscribing to communications or accepting optional cookies.
• Article 6(1)(b) – Contract performance: Where processing is necessary to provide the service you have requested.
• Article 6(1)(c) – Legal obligation: Where processing is required to comply with applicable law.
• Article 6(1)(f) – Legitimate interests: For analytics and service improvement, where these interests do not override your rights and freedoms.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and delivering the program:

• Email service providers (for transactional and marketing communications)
• Analytics platforms (e.g., Google Analytics — data is anonymised)
• Payment processors (for programme subscriptions — no financial data is stored by us)
• Hosting providers (for secure website and data storage)

All third parties are bound by data processing agreements and are required to handle your data in compliance with GDPR. Where data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law:

• Enquiry form data: retained for up to 24 months.
• Account and subscription data: retained for the duration of your subscription plus a further 36 months post-termination for legal and dispute purposes.
• Analytics data: retained in anonymised form for up to 26 months.

Once the retention period expires, data is securely deleted or anonymised.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): Request deletion of your data under certain conditions.
• Right to restriction of processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting lawfulness of prior processing.

To exercise any of these rights, contact us using the details in Section 11. We will respond within 30 days. You also have the right to lodge a complaint with your national supervisory authority (e.g., the ICO in the UK, the Data Protection Commission in Ireland, or your local EU data protection authority).

8. Cookies

We use cookies to enhance your experience and analyse site performance. For full details on the types of cookies we use, how to manage them, and how to withdraw consent, please read our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews. However, no internet transmission is completely secure, and we encourage you to contact us immediately if you suspect any misuse of your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the document and, where the changes are significant, notify you by email or via a prominent notice on our website. Your continued use of our website after any update constitutes acceptance of the revised policy.

11. Contact

For any data protection enquiries, to exercise your rights, or to raise a concern, please reach us at:

quxmero.eu Data Protection Contact:
Email: Use the contact form below

We will acknowledge your request within 5 business days and resolve it within 30 days.